Lead Response
How leads come in — Google, paid social, referral, DM, walk-in — and what happens in the first five minutes. Scored against the sub-5-minute response benchmark and the 6–10 PM weekday peak inquiry window most clinics never cover.
A 72-hour async diagnostic for med spas and aesthetic clinics. Delivered as a prioritized report + Loom walkthrough. No call required.
Most med spa owners feel the leak. Leads go cold after hours. Intake is inconsistent. Post-treatment rebooking is left to staff memory.
But without a number attached to each gap, it’s hard to know what to fix first — or whether it’s worth fixing at all.
The Three-Zone Audit gives you that number. In 72 hours. Fully async.
How leads come in — Google, paid social, referral, DM, walk-in — and what happens in the first five minutes. Scored against the sub-5-minute response benchmark and the 6–10 PM weekday peak inquiry window most clinics never cover.
Intake form delivery, appointment reminder cadence, deposit and cancellation policy enforcement, card-on-file capture. Scored against the 85% pre-arrival completion benchmark and documented no-show reduction standards.
Post-appointment sequence, treatment-specific rebooking, pre-booking rate at checkout vs. the 80% benchmark, lapsed-client re-engagement by treatment interval, and membership conversion infrastructure.
Built on direct review of 21+ NY metro practices across Rockland, Westchester, NYC, and Long Island. Findings are benchmarked against local competitors — not national averages.
The gap between a well-run local practice and the typical NY metro med spa is roughly $600K–$800K in annual revenue.
15 minutes, fully async.
Benchmarked against 21+ local practices, completed within 72 hours.
Exact revenue at risk per zone, prioritised fix list, and a clear path forward.
Credit toward the install. The audit fee is credited in full against the MedSpa AI Systems Install if you decide to move forward.
Next step: MedSpa AI Systems Install →