Lead Response
How leads come in — Google, paid social, referral, DM, walk-in — and what happens in the first five minutes. Scored against the sub-5-minute response benchmark and the 6–10 PM weekday peak inquiry window most clinics never cover.
Three-Zone Audit™
Your med spa is leaking revenue in 3 predictable places. Let’s find out how much.
A 72-hour async diagnostic for med spas and aesthetic clinics. Delivered as a prioritized report + Loom walkthrough. No call required.
What you’re actually paying for.
Most med spa owners feel the leak. Leads go cold after hours. Intake is inconsistent. Post-treatment rebooking is left to staff memory.
But without a number attached to each gap, it’s hard to know what to fix first — or whether it’s worth fixing at all.
The Three-Zone Audit gives you that number. In 72 hours. Fully async.
The Three Zones
Where revenue actually leaves a med spa.
Pre-Visit Infrastructure
Intake form delivery, appointment reminder cadence, deposit and cancellation policy enforcement, card-on-file capture. Scored against the 85% pre-arrival completion benchmark and documented no-show reduction standards.
Post-Treatment Retention
Post-appointment sequence, treatment-specific rebooking, pre-booking rate at checkout vs. the 80% benchmark, lapsed-client re-engagement by treatment interval, and membership conversion infrastructure.
Deliverables
What you receive.
- Detailed intake form for situational mapping.
- Three-zone diagnostic audit of lead response, pre-visit, and retention gaps.
- 1–2 page written report with audit score, revenue gap summary, and estimated monthly revenue at risk.
- Prioritised fix-first recommendation stack.
- Loom walkthrough of every finding.
- Delivered within 72 hours of intake completion.
Built on direct review of 21+ NY metro practices across Rockland, Westchester, NYC, and Long Island. Findings are benchmarked against local competitors — not national averages.
The gap between a well-run local practice and the typical NY metro med spa is roughly $600K–$800K in annual revenue.
How it works
Audit completed in 72 hours, fully async.
01
Purchase + complete the intake form.
15 minutes, fully async.
02
I run the Three-Zone Diagnostic.
Benchmarked against 21+ local practices, completed within 72 hours.
03
You receive your report + Loom.
Exact revenue at risk per zone, prioritised fix list, and a clear path forward.
Next step: MedSpa AI Systems Install →
FAQs
Three-Zone Audit FAQs.
Do I need to get on a call first?
No. The Three-Zone Audit™ is fully async. You purchase, complete the intake form, and receive a written report plus Loom walkthrough within 72 hours of intake completion.
What are you auditing?
The audit looks at three med spa revenue zones: lead response, pre-visit infrastructure, and post-treatment retention. That includes missed inquiries, intake completion, reminders, deposits, rebooking, lapsed-client follow-up, and membership conversion infrastructure.
Do you need access to my EMR or booking software?
For the audit, the intake form is usually enough to map the major gaps. If a screenshot or specific workflow detail is needed, I’ll ask for it async. No live screen-share is required.
Will this tell me exactly what to fix first?
Yes. The point of the audit is prioritization. You receive the estimated revenue at risk by zone, the fix-first recommendation stack, and a clear next step if you want the infrastructure installed.
What happens if I upgrade into the full MedSpa AI Systems Install?
The audit becomes the build brief. That means the install can move faster because the gaps and priorities have already been mapped.